Contact Us
Please feel free to call, email or send us a message using our quick contact form below.
Get in touch
We're here to talk from Monday to Friday, from 9am to 5pm and will aim to reply to your message within one or two business hours.
Email us: hello@cardaxis.co.uk
Call us: 01253 310 139
Frequently Asked Questions
Yes! Your ID cards can be personalised with individual names, job titles, photographs and more - all included in the price. We'll even crop your photos down to head and shoulders for free.
Example: If you have 15 staff who need ID cards, simply order your ID cards online and send us their names, job titles and labelled photographs.
We'll then use this data to personalise and print their ID cards using a design we create for you, or your own design that you send to us.
We aim to print and dispatch all custom printed card orders on the same day you place your order and approve your artwork. Delivery options include Royal Mail Tracked 24 and Tracked 48.
- Tracked 24 usually gets your cards delivered the next day, and is free when you spend more than £75.
- Tracked 48 usually gets your cards delivered within 2 days, and is free when you spend more than £50.
Easy! You can create your own or ask us to make one for you.
- Our design service
We create a completely custom ID card design based on your business logo and colour scheme. You receive PDF proofs and a printed sample for approval along the way, too.
You're guaranteed a properly aligned and co-ordinated design, resulting in perfectly printed cards every time.
- Create your own
Easily create your own ID card design using our simple design guide, and your preferred software such as Photoshop, Affinity Designer, or online with Canva.com. You get a free file-checking service before we print, too.Yes! Your designs are saved on our system, making it quick and easy for you to order new ID cards as you need them.
Simply place your order and send us everyone’s names, job titles and photos each time you need new ID cards. Your saved design is then used to personalise and print each person's ID card.
There is no minimum order on our standard ID cards. You can order any quantity you need, even if it’s just one card.
Some of our badge holders and lanyards can be ordered with no minimum, too.
It's always worth noting that you can save money by ordering more at a time, because the price per ID card, badge holder or lanyard gets lower when you order more.
We’re happy to use the method that suits you best, such as:
• We Transfer • One Drive • Google Drive • Email (to your account manager)
It's important to make sure the file transfer method you choose is secure and that you delete the files when you no longer need them. If you choose to send data to us by email, please make sure you're using end-to-end encryption.
Learn more about sending your data to us here: How to send your ID card data for print. Otherwise, please feel free to get in touch with any questions.
We use cards made from 100% recycled PVC to print your standard ID cards and custom printed cards.
They're bright white with a clean, glossy finish, and are the same size and shape as a standard bank card:
Size: 85.6 x 54.98mm / Thickness: 0.76mm / Corners: 3.18mm radius
We avoid using biodegradable PVC cards, because they have a large production carbon footprint, are non-recyclable and simply break down into microplastics like standard PVC over time.
Please feel free get in touch if you have more questions about this.
Of course, please get in touch and we'll send you a sample pack, completely free of charge. Your free samples can even be printed with your logo.
After placing your order, you'll receive PDF proofs and a printed sample of your custom designed card, too.